Two recent events in the world of technology and the internet serve to bring into relief the divergence between two ways of viewing the development of technology in general, the refusal of GoogleVoice apps by the iPhone App Store and the grant of a patent to VoloMedia for “providing episodic media” which seems to mean podcasting.
The question boils down to, is the internet a new territory that will require new practices to flourish or is it an analogue of existing media that will accommodate existing models and practices?
I feel this is a fundamental division of perception of the medium. The internet and associated technologies are often seen through the frame of existing media like publishing, broadcast radio or television. That correlational viewpoint has some value but with a very limited scope. Web designers have been pulling their hair out for years trying to get web pages to behave like printed ones and the parlous state of internet radio is largely precipitated by an attempt to apply a broadcast radio mindset to the levying of royalty payments.
TechCrunch reports that Apple is pulling all GoogleVoice enabled apps from the App Store. As Jason Kincaid states in his article this is probably being done to preserve Apple’s relationship with AT&T, the iPhone’s official carrier in the USA. The official reason reported is that these applications, “duplicate features that come with the iPhone.” Though AT&T deny any involvement and put the blame firmly at Apple’s door.
The statement from Apple is weak. Yes, you can make and receive calls on the iPhone. You can even send SMS and use a voicemail service, but you can’t access the advantages GoogleVoice particularly free SMS and cheaper long distance call rates. Perhaps what rankles most is that this move seems to be about preserving a commercial partnership and customer service be damned. Continue reading Two Cultures Clash